In recent times, how to schedule and subscribe to reports and widgets in freshservice analytics has become increasingly relevant in various contexts. How to Schedule and Subscribe to Reports and Widgets in Freshservice .... In this video, you will learn how to: 1. Schedule and subscribe to a report in Analytics.
Analytics User Guide V1 - freshservice.com. It's important to note that, unlock the full potential of your Analytics module by understanding how to best it to stay on top of your service-desk metrics and make data-driven decisions to improve efficiency. Moreover, support : Freshworks.
As an Administrator/Supervisor, you can schedule your custom reports to regularly receive them as PDFs OR CSVs in your inbox. Schedule reports for yourself and anybody who is a part of your helpdesk, i.e., any non-deleted contact (agent or customer). Working with Analytics Objects - Ex Libris Knowledge Center. From another angle, using Analytics Objects, you can subscribe to and schedule analytics reports and dashboards, you can pin reports and dashboards, and you can configure analytics reports as widgets that can be displayed on your home page. Schedule and Subscribe to Reports - Salesforce.
Instead of manually running and emailing a report to your team, you can subscribe to a report. Subscribe yourself and other users, groups, or roles to receive refreshed report results by email on a schedule that you set. Reports : Freshservice.
Reports can be scheduled to be sent out to multiple people in PDF,CSV or XLS format by selecting the schedule option after saving a custom report created. Custom Reporting – Basics - Freshworks Partner. Building on this, here’s a quick guide on custom reporting to make such tasks easier.
Log in to your support portal. Hit the 'Reports' icon and choose Analytics. Click on New Report near the search bar. Equally important, you can name the report at your convenience using the editable name field in the top left navigation bar. Additionally, generate Intuitive Reports Using Analytics Pro - Freshservice.
Analytics in Freshservice allows you to generate intuitive reports for your service desk. This article will walk you through the basics of the Analytics module and how easy it is to create and customize reports and track and measure ongoing service requests and demands for service items. Another key aspect involves, how to view and edit mode in Analytics?
- Freshworks Partner. You can control your team's access to Analytics under Admin > Team > Roles > Reports section. Similarly, you can provide them with View, Edit, or Manage (includes edit and exports) access.
Stay on top of service desk metrics with Analytics Basic. Using Analytics, save time drafting reports from scratch to get a complete overview of your service desk performance.
📝 Summary
Throughout this article, we've investigated the various facets of how to schedule and subscribe to reports and widgets in freshservice analytics. These insights do more than inform, but also empower people to take informed action.