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Ppt Of Customer Satisfaction Dynamic Data Pptx Wps Free Templates This document provides details on using the analytical hierarchy process (ahp) to analyze customer satisfaction index (csi) data for customers and sales executives. it includes an example ahp matrix template to evaluate key factors like response, quality, delivery, packing and relationship on a scale of 1 to 10. Our free customer satisfaction powerpoint templates and google slides themes make it easy. no design skills are needed! just pick a template, add your information, and wow your audience with editable charts, graphs, and creative infographics. Following slide highlights customer satisfaction index approaches implemented by ecommerce companies which benefits them in achieving loyalty and repeat purchases. this slide includes information about key customer satisfaction advancement approaches, action plan and metrics. This document contains an analytical hierarchy process (ahp) matrix to analyze customer satisfaction index (csi) per customer and sales executive. the ahp matrix contains customer touchpoint quality (ctq) factors like response, quality, packing, delivery, and relationship.